Contact
Contact
Write to [email protected] and the message reaches the review desk directly. Replies go out in English, normally the same working day and always within two.
The most useful messages are the specific ones. If a withdrawal took longer than the time published on this page, tell us the casino, the payment method and roughly how long you waited, because that is what sends a brand back into testing. The same goes for a welcome offer whose wagering multiplier no longer matches what we list, or a POLi option that has quietly disappeared from a cashier.
What we cannot do is act as an intermediary. We hold no accounts with these operators and cannot release a balance, reverse a verification decision or give legal advice. Where a licence carries a formal complaints route, we will tell you which regulator to approach and what to send them.